We offer shipping New Zealand wide. We aim to ship all orders as quickly as possible once payment has been received.
Orders placed by 12pm on business days will typically be shipped same day, however during peak times this may not be possible until the following business day.
All orders are subject to a shipping and handling charge, outlined as follows:
Urban Courier Delivery: $4.00
Rural Courier Delivery: $6.00
Free Shipping Offer: We are offering free shipping on all orders over $40 for a limited time. Offer valid until 31/12/2021.
We reserve the right to adjust any order where an incorrect shipping and handling charge has been applied.
ISSUES WITH SHIPMENT
In the unlikely event there is an error in your order we will correct this for you as soon as possible. Please ensure to check your order as soon as you receive it and inform us of any errors within 24 hours.
Our customers typically receive their orders within a few days of ordering, so if you have not received your order within 7 days please let us know immediately and we will follow this up for you. If your order has gone missing during transport we will make a claim with our shipping provider, which needs to be done within 14 days of dispatch.