Privacy policy

Grow Yours aims to protect your privacy as a customer and a user of our website (www.growyours.nz).

Grow Yours respects the use of your personal details and your privacy will be protected with confidence. Any personal information provided will be used for internal use only and will not be disclosed to third parties, except where specifically required for the provision of our goods and services to you (e.g. your shipping address to our shipping provider).

www.growyours.nz is intended for use by people located in New Zealand and is not intended for use by anyone located outside New Zealand.

WHAT PERSONAL INFORMATION DO WE GATHER FROM VISITORS OF OUR WEBSITE:

When you visit our website, you may provide us with two types of information: personal information, including personally identifiable information, which you knowingly choose to disclose, and information that we automatically collect as you browse our website.

Information You Choose To Disclose:
We may collect and store any information you enter on our website, or might provide to us in offline contacts we have with you. Information is collected from visitors to the website in the following areas:
- Registration Forms - if you register for the website, or for specific events, contests and newsletters on various areas of the website, we will generally ask you to provide contact information, and preferences regarding the event or material for which you desire to register. You may, however, visit our Website without registering.
- Order Forms - Some areas of the website may allow you to order products or services. In connection with these transactions, we may collect data necessary to complete the transaction as provided by you. This may include contact information, e-mail address, delivery address, telephone number and other relevant information. We may also collect information about gift recipients so that we can fulfill the gift as requested by you.
- Employment Applications - You may submit information related to job opportunities with Grow Yours.
- Email - On several screens of our website, you may also have an opportunity to communicate with us by email. You may also choose to provide your email address to receive communications from us.

Information Collected and Stored Automatically:
When you browse our website, you and your web browser may also transmit information that we automatically collect. We may log your IP address (the Internet address of your computer), the website pages you visit and the time of your visit, and other click-stream data. This information may be combined with other personal information you have provided. The only other type of information automatically provided to us is the type of computer, operating system and browser you are using. This information is provided by your browser, which is used to improve the performance of our website.

We may also place small data files, called "cookies," in the browser file of your computer's hard drive. These cookies automatically identify your browser to our server whenever you interact with the website. We use the cookies to record website statistics. Most browsers automatically accept the cookies, but usually you can change your browser setting to prevent the acceptance of cookies. Note that certain web pages may not function properly if you choose not to accept cookies.

HOW WE USE YOUR PERSONAL INFORMATION:

We use your personal information to communicate with you when necessary in connection with your use of our website, to respond to your questions, or to send you material and information you request. We may use your information to:
- Personalize your website experience and to allow us to deliver the type of content and product information in which you are most interested.
- Respond directly to your questions or queries.
- Process your requests for goods and services.
- Register you for a contest or event if you request it.
- Provide you with email messages and other information regarding upcoming events, new products and services, and special information about our products and services.

We may also use your website information in order to help diagnose problems with our website, to improve our website to better serve our customers, and to administer our website.

We may hire third parties to help us collect and analyze such data, and we may share such statistical data with third parties. Such statistical data will not specifically identify you or any other user. We use this information to help us make our website more useful to visitors; to learn about the number of visitors to our website, what part of the Website they are interested in, how long the use the website, and the types of technology our visitors use.

HOW WE MAY SHARE INFORMATION WE COLLECT:

Except in the limited circumstances stated in this policy, we do not sell, rent, license, trade or otherwise disclose the personal information of our website visitors to unaffiliated third parties. We may disclose your information to third party service providers who assist us in presenting or marketing our goods and services to you, or in conducting our business. We may also share such information among our employees and affiliates as necessary to provide you with the information and services you request or in which you may otherwise be interested. We may disclose information about you if and when we believe it is necessary to comply with any law, rule, court order, or to enforce our legal rights or the rules of this website, or to protect our business, property and operations. We may also disclose non-personally identifiable visitor information to other parties for marketing, advertising or other uses.

Some areas of the website allow you to conduct e-commerce transactions (orders, purchases, etc.). In connection with these transactions, we collect information provided by you that is necessary to complete the transaction. This information may be provided to a third party in order to facilitate the transaction.

REGISTERING TO OUR WEBSITE:

By registering to use www.growyours.nz, you agree that Grow Yours may disclose your personal information for any of the purposes listed in the above sections to:
- a Grow Yours entity and its staff;
- a person outside of Grow Yours who is contracted to us to provide a particular service on our behalf; and
- to third parties when we believe in good faith that we are required to do so by NZ law.
You consent to the disclosure of your personal information to the parties listed above. To process your payments for goods and services through our website, your personal information relating to credit or debit card payments will be processed by our appointed payment provider/s who may hold those details.

LINKS TO OTHER WEBSITES:

Our website may create links to other websites that we think may be of interest to you. We do not endorse any other websites, and our privacy policy applies only to your use of our website. We have not reviewed the privacy policies of any websites we link to on our website, and you should read the privacy policies of each site you visit to determine what information that site may collect about you.

SECURITY:

We are committed to your privacy and security, and have put in place reasonable physical, electronic, and managerial procedures to attempt to safeguard and help prevent unauthorized access, maintain data security, and correctly use the information we collect online. However, please remember that no transmission of data over the Internet or any wireless network can be guaranteed to be 100% secure. As a result, while we strive to protect your personal information, we cannot ensure or warrant the security of any information that you transmit to us or from us, and you do so at your own risk. When you place an order or access your personal information, we offer the use of a secure server. Once we receive your transmission, we use our best efforts to ensure its security on our systems.

CHANGES IN OUR PRIVACY POLICY:

By using our website, you consent to our collection and the use of your personal information as described in this Privacy Policy. We have the right to change or add to the terms of this policy at any time. If we change our policy we will post an up to date version on our website. You have the opportunity to review this privacy policy each time you use the website so that you are aware of any modifications made to these policies.

We have the right to change or add to the terms of this policy at any time, and to change, delete, discontinue, or impose conditions on use of the Services by posting such changes on this website.

ACCESSING, CORRECTING AND UPDATING PERSONAL INFORMATION:

Your personal information will be held by Grow Yours or by one or more of Grow Yours' trusted data service providers. You have the right to access to your personal information that we hold about you, and to have that information corrected and/or updated. You may be able to update your account details online at our website. To otherwise access, correct or update information we hold about you please contact hello@growyours.nz

We will rely on the information that you have provided us so please ensure that information is accurate and kept up-to-date. If you find that information we hold about you is incorrect, please contact us immediately and we will correct it.

OPTING OUT:

We provide users the opportunity to opt-out of receiving communications from us. You have the following options for reviewing or removing your information from our database to no longer receive communication from us. Note that if you request your account information be deleted from our database, we may maintain information about individual sales transactions for recordkeeping, due to our legal requirements.
- You can select to "opt out" or "unsubscribe" from our communications in our newsletter emails. Unsubscribing will stop you from receiving all types of communication except for emails on orders and transactions you place with Grow Yours.
- You can send e-mail to hello@growyours.nz
- You can send mail to the following postal address:
Grow Yours
PO Box 18 046,
Auckland 1743

Please note that due to e-mail production schedules, you may receive an e-mail message from us after you have provided your opt-out notice.

QUESTIONS ABOUT OUR PRIVACY POLICY:

If you have questions about our website or our privacy policy, please feel free to contact hello@growyours.nz